The clinical professionals who answer calls for New Mexico Crisis and Access Line have earned one of the following Masters Level or higher degrees: MA, MS, MSW, PsyD, or PhD in the behavioral health field. The degree program must include a clinical practice emphasis from a program that is accredited by COAMFTE, CACREP, or CORE. Additionally, clinicians must have achieved licensure or they are currently on a supervised path to licensure.
- Certified by the American Association of Suicidology (AAS)
- A member of EASNA (Employee Assistance Society of North America)
- Accredited by CARF (Commission on Accreditation of Rehabilitation Facilities) as a crisis and information call center
- An Affiliate Member of the National Council for Community Behavioral Healthcare