COVID-19 UPDATE: The New Mexico Crisis and Access Line is here to support individuals and communities during this time. As a professional mental health line, we maintain a solution focused approach built on validation, normalization, and access to resources. This model has prepared us to appropriately respond not only to mental health concerns, but also the COVID-19 (Coronavirus) outbreak. The New Mexico Crisis and Access Line (NMCAL) has established business continuity plans to ensure that our services continue to operate as normal. Counselors are available and here to hear you 24/7 at 855-662-7474.
News about COVID-19 (Coronavirus) may create anxiety and concerns for many of the people who come to us for help. Click the link below for resources that can assist you in being prepared. For more information about COVID-19, please call the NM Department of Health Coronavirus Hotline at 855-600-3453.
If you or a loved one is experiencing any kind of emotional crisis, mental health or substance use concern, you can find help 24 hours a day, seven days a week, by calling the New Mexico Crisis and Access Line or Peer to Peer Warmline.
Know the signs.
If you or a loved one are exhibiting any of the following behaviors, it is important to get help as quickly as you can. It may be the sign of an acute crisis.
- Threatening to, or talking about wanting to, hurt or kill oneself
- Seeking access to firearms, available pills, or other means to kill oneself
- Talking or writing about death, dying, or suicide, when these actions are out of the ordinary for the person
- Talking about feeling hopeless, helpless, or worthless
- Displaying rage, uncontrolled anger, or seeking revenge
- Acting reckless or engaging in risky activities, seemingly without thinking
- Saying he or she feels trapped like there’s no way out
- Increasing alcohol or drug use, substance use, gambling, or other addiction
- Withdrawing from friends, family, and society
- Demonstrating anxiety, agitation, and insomnia (or sleeping all the time)
Here to Hear You
Public service announcement featuring Kevin Hines